By using the www.i-nutrition.ro website and/or any other service offered on this site, you are deemed to have read, understood, and fully accepted the terms and conditions section. This section presents the ways in which the site may be used. The site administrator will make every effort to maintain the accuracy of the information displayed on the site. However, possible errors regarding this information may occur.
The company specifies that the product images are for informational purposes only. Some characteristics or prices of the products presented on the site may be changed without notice or may contain operational errors. Also, for reasons related to space and the coherence of the information structure, product descriptions may sometimes be incomplete; however, the company makes efforts to present the most relevant information.
1. Terms and conditions – Within the content of this SITE, the following terms shall mean:
BUYER – a natural person or legal entity that places an Order.
SELLER – the company Chemp Super Foods SRL, a Romanian company with its registered office in 550052 Sibiu, Str. Turda Nr. 30, phone: +40722460923, registered at District Court of Sibiu under no. J32/1892/2021, with tax code no. RO44959265.
PRODUCTS AND SERVICES – any product or service, including the documents and services mentioned in the Order, to be supplied or provided by the SELLER to the BUYER.
ORDER – an electronic document that serves as a form of communication between the Seller and the Buyer. Through this document, the Seller agrees to deliver the Goods and Services, and the Buyer agrees to receive these Goods and Services and to make payment for them.
CONTRACT – a valid order, confirmed by the Seller.
SPECIFICATIONS – all specifications and/or descriptions of the Goods and Services as stated in the Order.
2. Terms and conditions – The sales process for the www.i-nutrition.ro website
By placing an order on the site, the Buyer agrees to the form of communication (email, SMS, phone) through which the Seller conducts its operations on the site.
If the Seller explicitly confirms an order, this implies full acceptance of the terms of the order. The acceptance of the order by the Seller is considered complete when there is a written confirmation (email, SMS) from the Seller to the Buyer, without requiring an acknowledgment of receipt from the latter.
The order is considered valid only after the Seller confirms the availability of stock, the price, as well as the characteristics of the products or services requested by the Buyer.
In the absence of an express confirmation from the Seller, these general terms and conditions of sale will form the basis of the concluded Contract, supplemented by the fiscal and accompanying documents of the goods (Goods/Services Invoice and Goods Accompanying Note).
3. Terms and conditions – Return policy – products & dietary supplements
We comply with the applicable legislation and therefore inform you that any customer has the right to notify in writing that they wish to cancel the received order. The customer will not incur penalties and will not be held liable, and moreover, they do not need to provide a reason. This can be done within 10 working days of receiving the parcel. Therefore, the return policy is as simple as possible, and the customer only bears the transport costs for sending and returning the products.
Products must be returned within a maximum of 10 working days from the date of receiving the parcel. We also draw your attention to the fact that food products and, in general, perishable products must be returned sealed, exactly as they were received. If the products have damaged or incomplete packaging; signs of wear; scratches; dents; missing accessories; according to the “return policy” section, we reserve the right to refuse acceptance of the return or to refund only part of the value of the affected product, depending on the severity of the issue. These details will be communicated following the evaluation of the returned product.
Products purchased from the “Stock Clearance” category cannot be returned because they are already offered at a reduced price due to their approaching expiration date and possible characteristics that may change.
Therefore, if the returned products are received exactly as they were sent, the value of the invoiced products will be refunded, minus the round-trip transport costs.
If the products are returned in the same condition as they were received, according to this “return policy” section, the refund of the amount due will be made within a maximum of 5 working days from the receipt of the return.
For the refund of the amount due for the return, we need the following information: your first and last name, IBAN account, and the order number being returned.
To avoid delays, please send us all this information to the email address info (at) i-nutrition.ro.
We also mention that the refund (according to the information in the “return policy” section) will be made to the customer’s bank account. It does not matter which payment method was used when completing the order (cash on delivery or card payment).
Registering as a member
By registering as a member, you will be asked to choose a username (email address) and a password. The Buyer is responsible for keeping the member access password safe, and any activity carried out under your username is entirely your responsibility.
The Buyer is obliged to inform the Seller of any loss of the password or any other signs of unauthorized activity under that username.
The Subject of the Contract – is the sale of the PRODUCTS and the provision of the SERVICES, in accordance with stock availability, the price, and the characteristics mentioned in the confirmation sent by the Seller to validate the order through which the Buyer expressed their intention to purchase.
The Contract Price – is the sale price of the Products or the price for the provision of the Services, as stated in the order validated by the Seller’s confirmation. However, the COMPANY warns that there are cases when, due to malfunctions of the SITE or errors, the price displayed on the SITE may not be the actual one. In such cases, the Seller will inform the Buyer of the correct price, stating it in the order confirmation. The price includes VAT.
Payment methods:
The Contract Price may be paid:
4. Terms and conditions – Google advertising cookie policies
The http://www.i-nutrition.ro website uses Google Analytics, a web analysis service provided by Google. Google Analytics uses “cookies,” which are text files placed on your computer to help the site analyze how users use it. The information generated by the cookie regarding your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the http://www.i-nutrition.ro website, compiling research reports on site activity for site operators, and providing other services related to activity and internet usage on http://www.i-nutrition.ro.
According to the terms and conditions section, Google may transfer this information to third parties if required by law or if such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You have the right to refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you make these settings, you may not be able to fully access all the functionalities of the http://www.i-nutrition.ro website. By using this website, you agree to the processing of your personal data by Google in the manner and for the purposes described above.
5. Terms and conditions – Copyright
The content of the site is the property of www.i-nutrition.ro. It may not be taken, distributed, sold, or resold without the written consent of Chemp Super Foods SRL. If you wish to use any type of content from http://www.i-nutrition.ro, you can contact us at info@i-nutrition.ro. Users must not modify any part of this site, except as necessary for the proper use of the site for its intended purpose. Thus, in areas of the site that allow users to add content, such as the comments section, they shall only post content that is legal and moral.
6. Terms and conditions – Force majeure
Neither party shall be liable for the failure to fulfill its contractual obligations if such failure is due to a force majeure event, in accordance with the applicable legislation.
Terms and Conditions – Applicable Law – Jurisdiction
The CONTRACT is subject to german law. Any disputes arising between the Seller and the Buyer will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent german courts in Cologne.
To view information about ANPC, click here.
You can contact us on our Facebook page by clicking here.
You can also contact us on our Instagram page, you can follow them here.