Privacy policy

Introduction

Because we, the company Chemp Super Foods SRL, want to maintain your trust and safety, we will protect the security of your personal data that you disclose to us online, in full compliance with Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as any other legislation applicable in Germany. We consider it very important to inform you about how we will use your personal data, so please read this Privacy Policy carefully.

Who we are and how you can contact us

I-Nutrition is the trade name of the company Chemp Super Foods SRL, a legal entity with its registered office in 550052 Sibiu, Str. Turda Nr. 30, registered with the Trade Register under number J32/1892/2021, with the unique tax identification code RO44959265.

If you would like to learn more information about the processing of personal data, please contact I-Nutrition’s Data Protection Officer at the email address info@i-nutrition.ro or by mail/courier at the address in 550052 Sibiu, Str. Turda Nr. 30, with the note: “To the attention of I-Nutrition’s Data Protection Officer.”

Personal information

Through this website, we will not collect your personal data (for example: name, address, phone number, or email address) unless you voluntarily choose to disclose it to us.

When you create an account on I-Nutrition, you provide us with: your first and last name, address, phone number, and email address.

When you place an order, you provide us with information such as: the desired product, your first and last name, delivery address, phone number, email address, payment method, bank card details, etc., or, as a legal entity, also the company name, unique identification code (CUI), trade register number (J), and registered office address.

Because you have the option to register through your Facebook account, you will be redirected to a page managed by Facebook Inc., where you will be informed about the transfer of your data to I-Nutrition. You can review Facebook’s privacy policies at the link below:

https://www.facebook.com/about/privacy

I-Nutrition does not wish to collect or process data from minors under the age of 18.

Purpose of use

The information provided to I-Nutrition (Chemp Super Foods SRL) is used solely for the purpose for which it was submitted (placing orders, delivering ordered products, subscribing to the newsletter, etc.), in accordance with the applicable laws. I-Nutrition (Chemp Super Foods SRL) does not provide your email address to third parties, does not encourage spam, and does not disclose your data without requesting your consent.

I-Nutrition (Chemp Super Foods SRL) uses your personal data for the following purposes:

For providing I-Nutrition services for your benefit:

creating and managing your member account on the www.i-nutrition.ro website;
processing orders, including receiving them, confirming them by phone, invoicing, and shipping;
handling canceled orders or any issues of any kind related to your order, our products, or services;
returning products in accordance with legal provisions;
refunding the value of products in accordance with legal provisions;
providing support services, including answering any questions you may have regarding your orders or I-Nutrition goods and services.

2. For improving the services offered by I-Nutrition and for marketing purposes:

Because we want to constantly improve the services we offer, I-Nutrition (Chemp Super Foods SRL) collects information by requesting your opinions and suggestions. Completing this field is optional, and publishing testimonials on the site is done without disclosing your email address, using only your first name or nickname.

Because we want to keep you informed about our news or promotions, we send you emails with this information. Such marketing communications are used based on your prior consent (newsletter subscription). You can withdraw this consent at any time by unsubscribing from the newsletter or by simply sending a request to the email address info@i-nutrition.ro.

I-Nutrition (Chemp Super Foods SRL) respects the rights regarding the protection of individuals with regard to the processing of personal data (Law No. 679/2016) and regarding electronic commerce (Law No. 365/2002). These include, but are not limited to:

the right to request from I-Nutrition (Chemp Super Foods SRL) the processing (or non-processing) of your personal data free of charge;
the right to object at any time to the processing of your personal data;
the right to request from I-Nutrition (Chemp Super Foods SRL) to rectify, update, block, or delete, free of charge, the data you have provided and whose processing does not comply with the provisions of Law No. 679/2016;
the right to request from I-Nutrition (Chemp Super Foods SRL) to cease, free of charge, the processing of your personal data;
the right to request from I-Nutrition (Chemp Super Foods SRL) to stop sending promotional emails;
the right to take legal action.

Any request regarding the exercise of rights must be dated, signed, and sent by the person registered in the database via email to info@i-nutrition.ro or by post to the address in 550052 Sibiu, Str. Turda Nr. 30.

The company I-Nutrition (Chemp Super Foods SRL) cannot be held responsible for errors resulting from the user’s negligence regarding the security and confidentiality of their account and password.

We will NOT sell, offer, or rent your personal data.

Who we share your personal data with

The express courier companies DPD, through which the ordered products are delivered, receive from I-Nutrition (Chemp Super Foods SRL) your name, delivery address, and phone number for the purpose of shipping the parcel.

Also, if you choose to pay by card, we inform you that the online platform www.plationline.ro has access to your card details.

By voluntarily subscribing to the newsletter to receive emails with I-Nutrition promotions, the platform www.mailchimp.com has access to your name and email address.

By filling out the form in the “Looking for a trainer?” section, you provide the contacted trainer with details such as your name, email address, and any other information you choose to include in the message. I-Nutrition (Chemp Super Foods SRL) is exempt from any responsibility regarding the confidentiality of the data you decide to provide when contacting trainers through the www.i-nutrition.ro website.

Other categories of recipients who may have access to certain personal data:

our employees, in compliance with the legal and contractual obligations regarding the confidentiality of the data they have access to, for the purpose of carrying out their activities
marketing service providers, in compliance with the legal and contractual obligations regarding the confidentiality of the data they have access to, for the purpose of carrying out their activities
IT service providers, in compliance with the legal and contractual obligations regarding the confidentiality of the data they have access to, for the purpose of carrying out their activities
accounting service providers, in compliance with the legal and contractual obligations regarding the confidentiality of the data they have access to, for the purpose of carrying out their activities

User data is stored on servers located in Frankfurt and the Netherlands, meeting the strictest security standards.

How long do we process personal data?

Your data will be stored for as long as you have an account on the www.i-nutrition.ro website. User data is processed for the entire period necessary to fulfill the purpose for which it was collected, as the user was informed at the time they provided this data. In addition, certain information, such as data required in the financial IT system, is retained for the entire period necessary to comply with applicable legal obligations.

Non-personal information collected automatically

When you access our website, we automatically (and not through registration) collect non-personal data (for example, the type of internet browser used, the operating system used, the name of the website that referred you to our page, the number of visits, the average time spent on the site, the pages viewed).

When you view our website, we will store some data on your computer in the form of a “cookie” so that we can automatically recognize your computer the next time you visit us. These cookies will help us, for example, store your password to make login easier (so you don’t have to enter it every time) or, if you use an online “cart,” these cookies help us keep track of the products you want to order. If you do not wish to receive these cookies, please configure your internet browser to delete all cookies from your hard drive, block all cookies, or notify you before a cookie is stored on your computer. I-Nutrition (Chemp Super Foods SRL) reserves the right to change and update the Privacy Policy without prior notice. Therefore, please visit this section periodically. More information about cookies can be found on the Terms and Conditions page.